What shape is a typical business heirarchy diagram?

• Pyramid
• Diamond
• Star
• Circle

Which type of training is given to an employee when they first start a new job?

• Up-skilling
• Management
• Induction
• Motivation

Which of the following is an appropriate way of advertising an internal vacancy?

• Social media
• Newspaper advert
• Memo on a notice board
• Through a recruitment agency

What is the primary function of Human Resources (HR) in an organisation?

• Marketing
• Finance
• Managing people
• Product development

In a business heirarchy, who is in overall charge of the business?

• The Chief Financial Officer
• The Heath and Safety Executive
• The Managing Director
• The Shareholders

Removing layers of hierarchy is known as _____?

• Delayering
• Dehierarchy
• Demotion
• Despanning

Which of the following is an advantage of a decentralised management structure?

• Specialist management skills are used throughout the business
• There is a clear chain of command
• Improved response to changes in local market conditions
• Decisions are made by a few senior managers

What type of heirarchy is shown in the diagram below?

• Tall
• Flat
• Pyramid
• Narrow

Which of the following is a benefit of having motivated staff?

• Higher productivity
• Higher staff turnover
• Higher wages
• Higher recruitment costs

Which of the following is true of a tall hierarchy?

• Managers have fewer staff to manage, so can do so more effectively
• Communication between the top and bottom can be fast and efficient
• There is a short chain of command
• There is a wide span of control