In which type of management structure are decisions made at branch level?

• Franchise
• Sole trader
• Centralised
• Decentralised

Removing layers of hierarchy is known as _____?

• Delayering
• Dehierarchy
• Demotion
• Despanning

For employers, what is a disadvantage of zero hours contracts?

• Staff only work when needed
• No need to guarentee shifts to staff
• Useful for seasonal work
• Staff do not need to accept offered hours

Which of the following is a disadvantage of on-the-job training?

• It is expensive for the employer
• Employees must be trained one-at-a-time
• It is not tailored to the company's specific needs
• It is unlikely to bring new ideas into the business

Which style of management does not give workers freedom to make decisions?

• Democratic
• Pragmatic
• Systematic
• Autocratic

What does it mean to 'delegate a task'?

• To put yourself in charge of the task
• To put somebody else in charge of the task
• To remove all resposibility for a task
• To promote the task to shareholders

Which of the following is considered a "fringe benefit"?

• Commission
• Discounted haircuts
• Profit share
• Zero-hours contract

What type of heirarchy is shown in the diagram below?

• Tall
• Flat
• Pyramid
• Narrow

Which of the following should an applicant include on their CV?

• Their age
• Their gender
• Their religious beliefs
• A personal statement

Which of the following financial incentives are based on how many products a salesperson sells?

• Wages
• Salary
• Commission
• Profit share