In a business heirarchy, who is responsible for establishing short-term targets to achieve the long-term plans set by directors?

• The managing director
• Operatives
• Shareholders
• Middle-management

What does it mean to 'delegate a task'?

• To put yourself in charge of the task
• To put somebody else in charge of the task
• To remove all resposibility for a task
• To promote the task to shareholders

Which of the following financial incentives are based on how many products a person makes?

• Piece work
• Wages
• Profit share
• Salary

In a job description, describing the requirements of the job role is called…

• The job description
• Human resources
• The person specification
• Diversification

Which of the following is an advantage of a centralised management structure?

• All staff feel empowered to make decisions
• There is a clear chain of command
• Rapid response to changes in local market conditions
• Improved motivation amongst remote workers

In which type of management structure are all decisions made at head office?

• Franchise
• Sole trader
• Centralised
• Decentralised

Which style of management does not give workers freedom to make decisions?

• Democratic
• Pragmatic
• Systematic
• Autocratic

Which of the following is true of a tall hierarchy?

• Managers have fewer staff to manage, so can do so more effectively
• Communication between the top and bottom can be fast and efficient
• There is a short chain of command
• There is a wide span of control

Which of the following is an advantage of a decentralised management structure?

• Specialist management skills are used throughout the business
• There is a clear chain of command
• Improved response to changes in local market conditions
• Decisions are made by a few senior managers

What type of heirarchy is shown in the diagram below?

• Tall
• Flat
• Pyramid
• Narrow