Which type of training is given to an employee when they first start a new job?

  • Up-skilling
  • Management
  • Induction
  • Motivation

What does "CV" stand for?

  • Career vacancy
  • Company value
  • Curriculum vitae
  • Casual volunteer

Which of the following is a characteristic of a motivated and engaged employee?

  • High absenteeism
  • Low productivity
  • High job satisfaction
  • Frequent workplace conflicts

Which style of management gives workers freedom to influence some decisions?

  • Democratic
  • Pragmatic
  • Systematic
  • Autocratic

What is the primary function of Human Resources (HR) in an organisation?

  • Marketing
  • Finance
  • Managing people
  • Product development

Which of the following is an appropriate way of advertising an internal vacancy?

  • Social media
  • Newspaper advert
  • Memo on a notice board
  • Through a recruitment agency

Which of the following is considered a "fringe benefit"?

  • Commission
  • Discounted haircuts
  • Profit share
  • Zero-hours contract

What type of heirarchy is shown in the diagram below?

Heirarchy diagram
  • Tall
  • Flat
  • Pyramid
  • Narrow

Which type of communication travels across a single level of hierarchy?

  • Downwards
  • Upwards
  • Horizontal
  • Parallel

Which of the following is a benefit of having motivated staff?

  • Higher productivity
  • Higher staff turnover
  • Higher wages
  • Higher recruitment costs